Terms and Conditions

1. Subscription

It is mandatory to complete the registration form in all its fields with valid data in order to use the services offered by Chocolateros.net. The future User must complete it with his personal information in an exact, precise and true way ("Personal Data") and assumes the commitment to update the Personal Data as necessary. Chocolateros.net may use various means that it deems pertinent to identify its Users, however, Chocolateros.net is not responsible for the certainty of the Personal Data provided by its Users. Users guarantee and respond, in any case, the veracity, accuracy, validity, and authenticity of the Personal Data entered.

Chocolateros.net reserves the right to request some proof and / or additional data in order to corroborate the Personal Data, as well as temporarily or permanently suspend those Users whose data could not be confirmed. In these cases of disqualification, all published products, as well as the offers made, will be suspended, without generating any right to compensation.

The User will access their personal account by entering their email and personal security key chosen. The User undertakes to maintain the confidentiality of his Security Code. The Account is personal, unique and non-transferable, and it is prohibited for the same User to register or own more than one Account. In the event that Chocolateros.net detects different Accounts that contain matching or related data, you may cancel, suspend or disable them.

The User will be responsible for all operations carried out in his Account, since access to it is restricted to the entry and use of his Security Key, exclusive knowledge of the User. The User undertakes to notify Chocolateros.net immediately and through reliable means of any unauthorized use of his Account, as well as the entry by unauthorized third parties to it. It is clarified that the sale, transfer or transfer of the Account (including reviews) is prohibited under any title.

Chocolateros.net reserves the right to refuse any application for registration or to cancel a previously accepted registration without generating any right to compensation or compensation.

See user disqualification or suspension policies.

2. Capacity

Our services are and will be only and exclusively available for people with legal capacity to acquire them; Under no circumstances or concept may our services be used by persons who do not have said capacity, likewise minors or users of Chocolateros.net who have been temporarily or permanently suspended for breach of terms described in this agreement.

3. Your account with Chocolateros.net

You must create an account with Chocolateros.net to use our Services. Here are some rules about accounts with:

  • A. You must be 18 years of age or older to use our Services. Children under 18 and at least 13 years of age may only use our Services through an account owned by a parent or legal guardian with their appropriate permission and under their direct supervision. Children under 13 cannot use the services of Chocolateros.net. You are responsible for each and every one of the activities of the account by a minor.
  • B. Be honest with us. Provide accurate information about yourself. It is forbidden to use false information or impersonate another person or company through your account.
  • C. Choose an appropriate name. If you decide that your full name is not the name associated with your account, you may not use vulgar, offensive language that infringes a person's intellectual property rights or infringes the Terms.
  • D. You are responsible for your account. You are solely responsible for any activity in your account. If you are sharing an account with other people, the person whose financial information is in the account will be responsible for all activity. Your account is not transferable.
  • E. Protect your password. As mentioned earlier, you are solely responsible for any activity in your account, so it is important to keep your account password secure.
  • F. These Terms do not create any agency, partnership, joint venture, employment or franchise relationship between you and Chocolateros.net

4. Agreement Modifications

We may modify or update the General Terms and Conditions at any time by making the modified terms public on the Site. If we believe the changes are important, we will inform you via email. Any user who does not agree with the modifications made by Chocolateros.net may request the withdrawal of the account.

The use of the site and / or its services implies acceptance of these General Terms and Conditions of use of Chocolateros.net

5. About its content

The content you publish using our Services is its content (therefore, let's call it "Your Content"). We do not claim it, which includes everything you publish using our Services (such as store names, profile photos, list photos, list descriptions, comments, user names, etc.).

A. Responsibility for Your content. You are solely responsible for its content and declare that you have all the necessary rights over it and that you are not infringing or violating the rights of third parties when publishing it.

B. Permission to use Your content. By publishing Your content through our Services, you grant Chocolateros.net a license to use it. We do not claim any ownership of Your Content, but we have your permission to use it to help Chocolateros.net function and grow. That way, we will not infringe any rights you have on Your content and we can help you promote your things

C. Rights you grant to Chocolateros.net. By publishing Your Content, you grant Chocolateros.net a perpetual, non-exclusive, worldwide, royalty-free, irrevocable, license-free license to use, display, edit, modify, reproduce, distribute, store and prepare derivative works of Your Content. This allows us to provide the Services and promote Chocolateros.net, your Chocolateros.net store or the Services in general, in any format and through any channel, our partners or the third-party website or advertising medium. You agree not to enforce any moral right or right of publicity against us for the use of Your Content. You also acknowledge our legitimate interest in using it, in accordance with the scope of this license, to the extent that Your content contains personal information.

Consider these examples: if you upload a photo of a listing in your Chocolateros.net store, we have permission to show it to buyers, and we can change its size so that it looks good for a buyer using our mobile app; If you publish a description in Spanish, we can translate it into English if required, or vice versa, we can also make language corrections in case you need it, this will allow you to keep the website optimized as well as possible in these languages; And if you publish a beautiful photo of your product, we can publish it on our home page, in one of our blogs or even on a banner to help promote your business and Chocolateros.net

D. Report of unauthorized content. Chocolateros.net has great respect for intellectual property rights and undertakes to follow the appropriate legal procedures to eliminate infringing content of the Services. If the content published on our Services is copyrighted and has been published without your permission and you want it removed, follow the steps outlined in our Intellectual Property Policy. If your content is alleged to infringe the intellectual property of another person, we will take appropriate measures, such as disabling it if we receive adequate notice or cancel your account if it is discovered that you are a repeat infringer. We'll let you know if any of that happens.

E. Inappropriate, false or misleading content. This should be common sense, but there are certain types of content that we do not want published on Chocolateros.net Services (for legal or other reasons). You agree that you will not post any content that is abusive, threatening, defamatory, obscene, vulgar or offensive or that violates our Prohibited Products Policy or any part of our Terms. You also agree not to post any content that is false, misleading or that uses the Services in a fraudulent or misleading manner.

A. Duties of the Users.

A. Duties of the Seller. The Seller User must have the legal capacity to sell the product offered.


The selling users assume all the authority and responsibility for the pricing of each product without causing any affectation to Chocolateros.net for said offer, additionally the selling user can change the price of the product when it deems appropriate depending on their calculation levels on profits and expenses on the product and is fully responsible to any entity or public body in your country for such price change.

In the event that the Selling User receives at least one offer on the price that he established, he is obliged to try to communicate with the buyer and complete the operation with the User who has made the offer that reaches the established price. Only in exceptional cases can the Seller cancel the sale, such as when he has not been able to agree with the Buyer User about the delivery or it is not possible to verify the true identity or other information of the Buyer.

Because Chocolateros.net is only a meeting point between buyer and seller and does not participate in the operations that are carried out between them, the Seller will be responsible for all the duties and tax and / or tax charges that correspond for the sale of its products, without being able to hold Chocolateros.net responsible for any type of debt for breaches in this regard.

Taking into consideration that Chocolateros.net makes available a platform where the price; Other conditions of sale and delivery of the products offered are stipulated exclusively by the Seller User, and he declares that the determination of said price is made in strict compliance with the legal and sub-legal regulations in force in the country where the transaction is carried out, especially those related to price regulation, allowable profit margins or any other current or future regulations related to said prices that were applicable at the time of making the offer and until the conclusion of the sale transaction to which it gives rise.

Chocolateros.net has no intervention in the negotiation process and development of the conclusive contract between the parties. Therefore, Chocolateros.net is not responsible for the positive compliance by users of the platform with tax or tariff obligations implemented by current law.

We remind the seller that he will be obliged to issue an invoice or ticket for his sales unless he is expressly exempt from doing so by current tax regulations.

B. Duties of the Buyer. During the offer of the product offered by the Selling User, the interested Subscribers will formalize the purchases for the contracting offers for the services. The sale offer is closed once the amounts stipulated by the Seller are finished, and the service contracting offer ends with the expiration of the publication term. Once the finance department of Chocolateros.net has verified the successful receipt of the funds in the accounts of our organization our sales department will change the status of your order to accepted payment and an email will be sent with the information of your purchase in PDF format of the seller's data and from that moment the Buyer is obliged to try to communicate with the seller and complete the operation if he has made an offer for a published product.

The buyer user is obliged to carry out the investigation through questions by courier to contact the seller before completing his purchase to be clear that the seller user has the availability and that he still maintains the offered price of the product before completing the process of purchase, because Chocolateros.net is only a meeting platform, it is not responsible for the seller user not constantly updating the available quantities of the products or their prices, because of this, the buyer user is ALWAYS asked to ask their questions relevant to the product before completing the process of buying any product.

When bidding for a product, the Buying User accepts the conditions of sale included in the product description provided that they do not violate the laws, the rights of the citizen as a consumer, the General Terms and Conditions and other policies of Chocolateros.net The offer of purchase is unappealable except in exceptional circumstances, such as that the seller substantially changes the description of the product after an offer has been made, or changes the price of the product after having reached a purchase agreement through the courier of Chocolateros.net or that there is a clear typo, or that it cannot verify the identity of the seller.

The purchase offers will only be considered legitimate, as soon as they are processed by the Chocolateros.net computer system.

We remind the buyer to demand a legal invoice from the seller as proof of the purchase and sale operation following the provisions of the tax regulator in each country. The seller will be obliged to issue an invoice or ticket unless he is expressly exempted from doing so by the current tax regulations of the country where he is and / or carrying out the transaction.

7. Information Privacy, Security and Confidentiality of personal data

As indicated above, to use the Services offered by Chocolateros.net, Users must provide certain personal data. Your personal information is processed and stored on servers that maintain high standards of security and protection, both physical and technological.

Chocolateros.net will not sell, rent or negotiate with other companies the personal information of the Users except in the forms and cases established in the privacy policies published on the site. Chocolateros.net will make its best efforts to maintain the confidentiality and security of the Personal Data of its Users. For more information on the privacy of Personal Data and cases in which personal information will be disclosed, you can consult our Privacy Policies.

To protect the information received, transmitted and stored, Chocolateros.net has a security ID with Digital ID and Secure Server ID technology. These two systems ensure secure transactions, through digital authentication and also the communication with its users is carried out within a channel of absolute privacy. Some of the technological components of Chocolateros.net security include (i) digital identification (Digital ID), with digital certificates that allow the use of a virtually inviolable channel, since the information travels encrypted by the cyberspace and (ii) the SSL (Secure Socket Layer) communication languages ​​or protocols, through which Chocolateros.net makes use of cryptography or information overlay, with a protective "layer" composed of two keys: a public one that all users can view and a private and unique key, stored in "restricted passage" spaces. In this way, a message is protected or encrypted, so that it can only be received and understood by the specific recipient, by means of a public key that helps activate protection.

8. Prohibitions

Users may not: (a) manipulate the prices of products; (b) interfere with the bidding between different Users; (c) maintain any type of communication by e-mail, or by any other means (including social networks) during the offer of the good with any of the Users who participate in it, except in the messages section of the platform that offers Chocolateros.net; (d) disclose and / or accept personal data (including but not limited to Twitter, Facebook and / or any other social network accounts). Exceptionally, it is allowed to inform the buyer's address so that the seller calculates the shipping cost; (e) publish or sell prohibited products or under conditions contrary to the provisions of the General Terms and Conditions, other Chocolateros.net policies or current laws; (f) insult or assault other Users; (g) use your reputation, reviews or comments received on the Chocolateros.net site in any field outside of Chocolateros.net, (h) publish identical products in more than one publication.

This type of activities will be investigated by Chocolateros.net and the offender may be sanctioned with the suspension or cancellation of the offer and even his registration as a User of Chocolateros.net and / or in any other way he deems relevant, without prejudice to the legal actions that may result from the configuration of crimes or contraventions or civil damages that may be caused to the offering Users.

9. Violations of the System or Databases

No action or use of device, software, or other means tending to interfere in the activities and operations of Chocolateros.net as in the offers, descriptions, accounts or databases of Chocolateros.net is allowed. Any interference, attempt or activity in violation or contrary to the laws on intellectual property rights and / or the prohibitions stipulated in this contract will make the person responsible for the relevant legal actions, and the sanctions provided for by this agreement, as well as hold him liable to indemnify the damages caused.

10. Sanctions Suspension of operations

Without prejudice to other measures, Chocolateros.net may warn, temporarily suspend or permanently disable a User's Account or a publication, apply a penalty that negatively impacts the reputation of a User, initiate the actions it deems appropriate and / or suspend the provision of its Services if (a) any law is broken, or any of the provisions of the General Terms and Conditions and other policies of Chocolateros.net; (b) if you fail to fulfill your commitments as a User; (c) if at the discretion of Chocolateros.net incurred in malicious or fraudulent conduct or acts; (d) the identity of the User could not be verified or any information provided by the User was erroneous; (e) Chocolateros.net understands that publications or other actions may be a cause of responsibility for the User who published them, for Chocolateros.net or for Users. In the case of the suspension or disqualification of a User, all the products that were published will be removed from the system.

11. Responsibility

Chocolateros.net only makes available to Users a platform of classified ads, through a virtual space that allows them to communicate via the Internet to find a way to sell or buy products. Chocolateros.net is not the owner of the products offered, does not own them or offer them for sale. Chocolateros.net does not intervene in the improvement of the operations carried out between the Users or in the conditions stipulated by them, therefore it will not be responsible for the existence, quality, quantity, state, integrity or legitimacy of the goods offered, acquired or alienated by the Users, as well as the ability to contract the Users or the veracity of the Personal Data entered by them. Each User knows and accepts to be the sole responsible for the products published for sale and for the offers and / or purchases made.

Because Chocolateros.net has no participation during the entire time the product is published for sale, nor in the subsequent negotiation and improvement of the final contract between the parties, it is the users who will be responsible for the effective fulfillment of the obligations assumed by them in the improvement of the operation. The User knows and accepts that when carrying out operations with other Users or third parties he does so at his own risk. In no case will Chocolateros.net be responsible for loss of profit, or for any other damage and / or damage that the User may have suffered, due to the operations carried out or not performed by-products published through Chocolateros.net

Chocolateros.net recommends acting with prudence and common sense when performing operations with other Users. The User must also bear in mind the risks of contracting with minors or with people who use a false identity. Chocolateros.net will not be responsible for the realization of offers and / or operations with other Users based on the trust placed in the system or the Services provided by Chocolateros.net

In the event that one or more Users or any third party initiate any type of claim or legal actions against another or other Users, each and every one of the Users involved in such claims or actions exempts Chocolateros.net and its directors, managers from any responsibility , employees, agents, operators, representatives and proxies. Users have a period of 60 days from purchase to initiate a claim against another or other Users. Once this period has expired, they will not be able to initiate a claim from the site of Chocolateros.net

By virtue of the fact that the selling user has the power to eliminate questions or prevent a user from asking questions or offers in their publications, it is made clear that in that case, the user will be solely responsible for that decision and the consequences that could result.

12. System failures

As the platform provided by Chocolateros.net is based on software, hardware, and Internet systems, access to and continued or uninterrupted use of the site cannot be guaranteed. It is clarified that the system may not be available due to fortuitous or force majeure cases, as well as technical difficulties or Internet failures, or for any other circumstance outside Chocolateros.net; In such cases, efforts will be made to restore it as quickly as possible, without any responsibility being imposed on it. Chocolateros.net will not be responsible for any errors or omissions contained in its website. Users may not charge any responsibility or demand payment for loss of profit, by virtue of damages resulting from technical difficulties or failures in the systems or on the Internet.

13. Rates. Billing

The subscription in Chocolateros.net is free. It should be noted that the Selling User must pay Chocolateros.net a cost for the marketing when the operation has in its status as ACCEPTED PAYMENT. In both cases the charges vary according to the exposure of the advertisement on the Website.

Chocolateros.net It has the power to change, add and / or eliminate the stipulated rates in force at the time that is considered or is appropriate, in the same way it will be notified to the User through email.

In the same way, Chocolateros.net has the power to modify this clause temporarily, to append and / or include promotions or special offers of promotion, being considered effective once communicated on the website. Chocolateros.net reserves the right to take judicial and extrajudicial measures it deems appropriate to achieve the cancellation of the amount due.

You must contact the Customer Service Department, immediately when there is a charge that does not correspond to what you have entered or when any inconvenience arises regarding the acquisition, and payment of the products to be purchased.

14. Review System

Because the verification of the identity of Users on the Internet is difficult, Chocolateros.net proposes a review system that allows users to reflect the trajectory and reputation on the Chocolateros.net site of users as reported by other members of the community , including comments made by the same users, under their sole responsibility. In this way, the User can access this review system that is periodically updated based on data related to their activity on the site and the comments entered by the Users according to the operations they have performed. Users who have been buyers will be able to enter a rating about the completion of the operation, or related to the product received; You can also enter a comment if you wish. These comments will be included under the exclusive responsibility of the Users that issue them and it is clarified that Chocolateros.net does not verify the veracity or accuracy of the comments made there. Chocolateros.net is not responsible for the transactions that users carry out or not taking them into account, for the trust placed in the reviews of the counterparty or for other comments expressed within the site or through any other means, including email.

As the reviews are made by the Users, they will be included under the sole responsibility of the Users who issue them. Chocolateros.net has no obligation to verify the veracity or accuracy of the same and is NOT responsible for the said statements issued by any User, for the offers of purchases or sales made by the Users taking them into account or for the confidence placed in the ratings from the counterparty or by any other comments expressed within the site or through any other means including email. Chocolateros.net reserves the right to edit and / or delete comments that are considered inappropriate or offensive. Chocolateros.net maintains the right to exclude those Users who are subject to negative comments from different sources. You can visit the Review System for more information.

15. Annexes

The following documents and / or sections of Chocolateros.net incorporated by reference, where policies and / or Terms and Conditions of different services offered on the site are detailed and inseparable part of the General Terms and Conditions. They can be consulted on the site through the link provided below or directly accessing the corresponding pages:


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