DISABLING OR SUSPENSION OF USERS

Breach of the purchase commitment

All offers on Chocolateros.net are firm, therefore each time a user buys or offers for a product published on Chocolateros.net acquires an unavoidable commitment.

If a user is responsible on 3 or more occasions for not complying with it, Chocolateros.net may suspend it to continue operating on the site.

Irregular operations

In Chocolateros.net we work to maintain a safe community, where users can operate with confidence. For this it is necessary that all users maintain a correct behavior, appropriate to what is expressed in the General Terms and Conditions that they accepted when registering.

If a user is suspected of trying to harm others through irregular operations, Chocolateros.net may suspend or even permanently disable it to operate on the site.

Notwithstanding the foregoing, Chocolateros.net also reserves the right to deliver all information regarding this user as well as its operations to competent authorities (see Privacy and confidentiality of information).

Breach of the sales commitment

Each time a user publishes a product, he acquires a commitment: in the event that the sale takes place, he must deliver it under the conditions contemplated within its publication.

If a user is repeatedly responsible for not fulfilling this commitment, Chocolateros.net may disable it to continue operating on the site.

How do I request the withdrawal or registration of my account?

To request the withdrawal within Chocolateros.net write to us through support@Chocolateros.net Please note that you should not have any pending transactions to be made.

Inappropriate Language

The objective of Chocolateros.net is to maintain a safe and friendly community. Respect among its members is the necessary condition for its development. For this reason it is not allowed to use foul language, or insulting, or inappropriate for the field in which it is expressed. Any user who uses inappropriate language both on their product page, in the reviews or through the contact form with the seller, may be temporarily suspended, or even permanently disabled from operating on the site.

Repeated use of prohibited techniques

In Chocolateros.net we believe that clear rules help to maintain a safe and dynamic community. For this reason, if a user repeatedly uses prohibited publication techniques, Chocolateros.net may suspend or even permanently disable it to operate on the site.

To avoid inconvenience it is advisable to reread the Publication Policies before publishing a product.

Younger

In Chocolateros.net we work to maintain a safe community, where users can operate with confidence. Therefore, only those users who have the legal capacity to contract can operate within the site. Unfortunately, minors are not in this situation because, according to current laws, they are not authorized to respond for commercial transactions. If an account is registered in the name of a minor, it will be disabled to operate within the site.

Error in the email account

In Chocolateros.net we work to maintain a safe community, where users can operate with confidence. When the email address of a user has trouble receiving the messages that we send from Chocolateros.net, the account can be temporarily disabled until you inform us of a new email address.

Limitations to operate on the site of suspended users

In Chocolateros.net we work to maintain a safe community, where users can operate with confidence. For this reason, when a user is suspended, they cannot publish, buy or offer products, or ask vendors questions.

At the same time, all their products are discharged.

Disability Disability

All users of Chocolateros.net have a specific deadline to pay billing notices. Once that period is over, in case of remaining with a debit balance, the user enters default. Consequently, it is disabled to operate on the site.

During this situation the user will not be able to make new publications, and those that he has active will be removed.

Once the payment is regularized, you will be able to operate normally again.

Problems with registration data

In Chocolateros.net we work to maintain a safe community, where users can operate with confidence. Our goal is that only those who have left verifiable information about their identity belong to the community. Any account that does not present true and verifiable data may be suspended or even the user disabled to operate on the site, until he sends us a valid proof of his identity.


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